Shoplight AI AI consulting & automation

AI that keeps your office running after hours.

We find the work your team repeats every day, then build AI assistants that do it inside the tools you already use. Follow-ups, inboxes, invoices, reports and the rest of the admin that eats your week.

Gmail & Outlook QuickBooks Google Workspace Jobber HubSpot Slack
See it work

One lead, start to finish

This is one of many automations we build. In this example, a heating company gets an email at 7:42 PM after the office has closed. Here's what Shoplight does with it.

Example automation · 1 of many
    7:43 PM · Reply drafted
    Re: Furnace making a banging noiseDraft · to sarah.m@example.com

    Hi Sarah, thanks for reaching out. A banging furnace is often a quick fix. We have openings Thursday morning or Friday afternoon. Which works better for you? Dave, Northline Heating

    30 open quotes → 2 more closed → about $6,800 a month Example at a $3,400 average job. Your real numbers come out of the free audit.

    Just one example. We also build automations for invoices and payment reminders, review requests, weekly reports, scheduling, intake forms, data entry and more, built around whatever your team repeats every day.

    What we do

    Practical AI, set up and running

    No slide decks about the future of AI. We start with where your time and money leak today, fix the biggest ones first, and keep them running.

    AI audit

    Free · start here

    We map how work moves through your business and find where hours and dollars are lost.

    • A call, or a screen recording of a normal day
    • Your top leaks with hours and dollars per month
    • The plan that fits, with a fixed price
    30 to 45 minutes, one-page report after

    Automations

    Build

    Workflows that move information between your tools so nobody has to copy and paste.

    • Follow-ups, reminders and invoice chasing
    • Leads from email and forms into your CRM
    • Weekly reports pulled from your own data
    Inside the software you already pay for

    AI assistants

    Build

    Assistants that read, sort and write, so your team reviews work instead of starting from a blank page.

    • Inbox triage with drafted replies
    • Customer messages written in your voice
    • Summaries of calls, notes and reports
    Draft mode first, automatic once you trust it

    Team training

    Adopt

    Hands-on sessions so your staff use AI well and safely in their own jobs.

    • Workshops built around your real tasks
    • A simple AI-use policy for your team
    • Prompt libraries for the work you repeat
    Half-day sessions, in person or online
    Industries

    Built for businesses that run lean

    Most of our work is with owner-run businesses of 5 to 50 people. They're big enough to drown in admin and small enough that nobody's job is fixing it.

    Property management

    Tenant requests sorted and routed, maintenance follow-ups, rent reminders, owner reports.

    Clinics & dental

    Appointment reminders, recall campaigns, intake paperwork, review requests.

    Professional services

    Client intake, document summaries, deadline tracking and billing follow-up for law and accounting firms.

    Retail & e-commerce

    Customer questions answered, order issues triaged, reorder alerts, weekly sales numbers.

    How it works

    Audit, build, then it runs

    1

    AI audit

    Free · 30 to 45 minutes

    We learn how your business actually runs. Then you get a one-page report: where time and money are leaking, what it's worth per month, and which plan fixes it.

    2

    Build & draft mode

    Setup fee · 2 to 4 weeks

    We build inside your existing tools. For the first two weeks the assistants only write drafts and you approve everything. Automatic sending is switched on one piece at a time.

    3

    Runs & improves

    Monthly plan

    We keep it running, tune it as your business changes, and add new automations. Every month you get a one-page report of hours saved and results.

    Pricing · All prices in USD

    One setup fee, one monthly plan

    The audit is free. Every plan includes setup in your tools, two weeks of draft mode, team training, software costs and a monthly results report. 3-month minimum, then month to month.

    Starter $400 / month + $1,500 one-time setup

    One assistant or automation, built for your biggest leak.

    • 1 automation, e.g. quote follow-up
    • Monitoring and fixes
    • Monthly results report
    Standard · most popular $800 / month + $3,000 one-time setup

    A full office assistant setup that covers the work your team repeats every day.

    • Up to 3 automations, e.g. follow-up, inbox and invoices
    • Monitoring, fixes and tuning
    • Monthly results report
    Growth $1,500 / month + $5,000 one-time setup

    For businesses that want AI working across more of the operation, month after month.

    • Everything in Standard
    • 1 new automation every month
    • Priority support and a quarterly planning session

    Need something outside these plans, like team training or a custom AI agent? It's quoted after your free audit.

    Questions owners ask

    Straight answers

    Do I need new software?

    Usually not. We build inside what you already use, like Gmail or Outlook, QuickBooks, your CRM or your industry software. Your team keeps working the way they do now.

    Will it sound like a robot to my customers?

    It learns from messages you've already written, and nothing goes out without your approval for the first two weeks. If it doesn't sound like you, it doesn't get sent.

    Do you need my passwords?

    No. You create a separate login for us or approve access through the app, and you can switch it off any time.

    Which AI do you use?

    We pick the model that fits the job, usually Claude for writing and sorting. You don't need a subscription of your own, and switching later doesn't mean rebuilding.

    Is my data used to train AI?

    We use business API access, where your data isn't used for training by default. Customer data is only used to do the task in front of it.

    What if it gets something wrong?

    Draft mode catches it first. After go-live, anything unusual, like an angry customer or a large overdue bill, comes to a person instead of being handled automatically.

    Start here

    Book a free AI audit

    Jacob, founder of Shoplight AI
    JacobFounder, Shoplight AI

    I'm Jacob, founder of Shoplight AI. I've worked with AI for the last 3 years, and I'll audit your business to find exactly what you need, and what you don't. Pick a time for your free 30-minute audit below. If you'd rather talk first, call or text me with your company name and what's eating your team's time.

    Free AI audit · 30 minutes Pick a time
    Call or text
    416-825-1423